Satisfaction Guarantee
Our Promise
We want you to love your Jane Crofts scarf. If you're not completely satisfied, we offer hassle-free returns within 30 days of delivery.
Return Conditions
- Items must be unworn and in original condition
- Original packaging and tags must be intact
- Proof of purchase is required
How to Return
Contact us at inquiries@jane3crofts.com with your order number to initiate a return. We will provide you with a prepaid return label.
Refunds
Refunds will be processed to the original payment method within 5-10 business days after we receive your return.
Exchanges
If you would like to exchange your scarf for a different design, please follow the return process and place a new order.