Satisfaction Guarantee

Our Promise

We want you to love your Jane Crofts scarf. If you're not completely satisfied, we offer hassle-free returns within 30 days of delivery.

Return Conditions

  • Items must be unworn and in original condition
  • Original packaging and tags must be intact
  • Proof of purchase is required

How to Return

Contact us at inquiries@jane3crofts.com with your order number to initiate a return. We will provide you with a prepaid return label.

Refunds

Refunds will be processed to the original payment method within 5-10 business days after we receive your return.

Exchanges

If you would like to exchange your scarf for a different design, please follow the return process and place a new order.